Frequently Asked Questions
How does The Best In Singapore discover hidden gems?
We monitor Singapore’s most active community platforms, including Reddit Singapore, Google Reviews, Facebook community groups, Telegram communities, TikTok, Lemon8, Xiaohongshu (RED), and other trusted local sources. When we see consistent organic recommendations across multiple independent communities, we shortlist the business for editorial review. We only feature businesses after our team has independently evaluated them.
Do you accept payment to feature a business?
No. Our editorial recommendations are based on independent research and community feedback, not paid placement. While some pages may contain affiliate links or sponsored partnerships, these never guarantee inclusion or influence our editorial decisions. Businesses cannot purchase a recommendation on The Best in Singapore.
What makes you different from other Singapore guides?
Most directories rely heavily on advertisements or promotional submissions. We begin with authentic community recommendations from people who actually live in Singapore, then conduct our own editorial research before publishing. Our focus is on discovering businesses that consistently earn genuine trust rather than simply promoting those with larger marketing budgets.
Can I submit a hidden gem I know about?
Absolutely. If you know a business that deserves recognition, you can submit it through our Submit a Gem page. Every submission is independently reviewed alongside community feedback before any decision is made. We may also credit your recommendation if you wish, while anonymous submissions are always welcome.
How often is your content updated?
We continuously monitor community recommendations and regularly review our listings. Businesses may be added, updated, or removed to ensure our recommendations remain relevant and accurate. If a business no longer meets our editorial standards, we reserve the right to revise or remove its listing.
What qualifies as a "hidden gem" in Singapore?
A hidden gem is a business that consistently earns outstanding customer appreciation but has not yet received widespread mainstream recognition. It could be a neighbourhood café, a trusted service provider, an innovative retailer, or a specialist business. What matters most is authentic customer satisfaction, strong community support, and our editorial review.
Is this useful for tourists or just Singapore residents?
Both. Residents can discover businesses and services they may not have encountered before, while visitors can explore trusted local recommendations beyond the usual tourist attractions. Our goal is to help everyone experience Singapore through businesses genuinely valued by the local community.
I'm a business owner. How do I get featured?
The best way to be featured is to build an outstanding reputation and let your customers recommend you. We actively monitor community conversations and may discover your business naturally. You may also submit your business through our Submit a Gem page for editorial consideration. Submission does not guarantee inclusion. We do not accept payment in exchange for editorial recommendations. Businesses may, however, participate in separate promotional or affiliate partnerships that are clearly distinguished from our editorial content. The Best in Singapore is an informational platform only and accepts no responsibility or liability for transactions, products, or services provided by featured businesses.