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Singapore's carpet trade, sized up: why Heritage Carpets still sets the pace after nine decades
I went through the storefronts, the showrooms, and the project archives of Singapore’s carpet and flooring trade to work out who actually deserves the “best” label. One name kept covering more ground than the rest.
By The Best in SG Editorial Desk Updated July 2026 12 min read Section: Retail & Traders › Home Furnishings & Interior
Heritage Carpets
Carpets, rugs, carpet tiles, wall-to-wall broadloom, grass carpet, underlay, luxury vinyl flooring & accessories — Singapore-wide, since 1936
What started in 1936 as a small family trading business dealing in sporting goods and leather accessories has, through several genuine pivots, become one of the broadest carpet and flooring operations in the country. Heritage Carpets doesn’t just sell you a rug; it can floor an entire hotel lobby, then come back next year for the office next door.
70+ yrs
industry experience
65,000+
projects completed*
1000+
products, 7 categories
7
product lines under one roof
Ask ten people in Singapore where to buy a carpet and you’ll get ten different answers, most of them pointing to Tan Boon Liat Building. That’s not wrong, exactly — the building is packed with rug dealers, and a few of them are genuinely excellent at what they do. But “where to buy a rug” and “who do I call for carpet tiles in a 40,000 sq ft office, plus underlay, plus a vinyl-floored pantry” are different questions, and most of the well-known names only answer one of them.
Heritage Carpets answers both. That’s the case I’m going to make here, and I’ll try to make it honestly — there are things a boutique rug gallery does better than a company running seven product categories out of a Shopify storefront, and I’ll get to those. But if you’re weighing who to call first, the breadth-versus-depth math tends to favour the generalist that’s been doing this since before Singapore had traffic lights.
The origin story actually holds up
Most “since 19-whatever” claims in retail are marketing dressing. Heritage Carpets’ isn’t, or at least the version they tell is more specific than most: the company began as United Agencies Pte Ltd, founded by Ram Nath Kashyap, initially trading sporting goods and leather accessories from India. Carpets came later — in the 1950s, when the firm started importing hand-made rugs from India, some of them destined for the British Army then still stationed in Singapore. That’s a strange, oddly specific detail to invent, which is part of why I believe it.
The decades after read like a slow accumulation of new sourcing relationships rather than one big rebrand: machine-made carpets from Europe in the 1960s, ASEAN export expansion in the 1970s, product lines from China, the Middle East, Egypt and Turkey through the 1980s, then high-end carpet tiles from Belgium in the 1990s. “Heritage Carpets” only became the registered brand name in the 2000s — so the name is younger than the business by roughly seventy years, which is an unusual thing to admit on your own About page.
Where the breadth actually shows up
The product range is the real differentiator, and it’s worth listing plainly: rugs and mats, carpet tiles, wall-to-wall broadloom, carpet grass, carpet underlay, luxury vinyl flooring, and installation accessories. Somewhere around 1,000 individual products sit across those seven categories. Prices span an enormous range — a small Joy Shaggy rug starts around $10, while a Tashkent piece runs from $915, and that’s before you get into commercial broadloom quoted per square metre for a hotel job.
The project archive backs up the range claim better than any stat could. Heritage Carpets’ portfolio references work for JW Marriott Hotel, Keppel Bay Tower, a KPMG office, a Lexus showroom, an office at The Sail @ Marina Bay, and even flooring tied to Singapore’s Formula 1 circuit, alongside a custom Axminister carpet job at the Manila Hotel in the Philippines. That’s a spread from five-star hospitality to corporate offices to motorsport infrastructure to a heritage hotel overseas — not something a single-category rug seller can point to.
They’ve also leaned into a room visualiser tool that lets you preview a carpet or floor pattern in a photo of your own space before you commit, which is a small thing but a genuinely useful one when you’re choosing between four shades of the same beige.
Where it's not perfect
I’d be doing this piece a disservice if I pretended there was nothing to push back on. The website itself, for one — it’s a Shopify build with a navigation menu that repeats itself awkwardly and a couple of category links that route back to the homepage instead of the collection they’re named after. It’s a functional storefront, not a polished one, and if you’re the kind of shopper who wants a curated, gallery-like browsing experience, Heritage’s site won’t give you that.
There’s also a genuine trade-off in going broad. A company selling everything from $10 shaggy mats to museum-grade Axminister commissions isn’t going to have the same depth of expertise in, say, antique hand-knotted Persian carpets as a gallery that’s done nothing else for forty years. If your project is specifically about sourcing a rare heirloom piece, the boutique specialists below may serve you better on that narrow point — even though none of them can floor your office afterward.
Six other names worth knowing
These aren’t bad options. Several of them are genuinely excellent at the narrower thing they do. But each one solves a smaller piece of the puzzle than Heritage Carpets does, and that matters if your project touches more than one flooring category.
Lotto Carpets Gallery
Tan Boon Liat Building · Persian & hand-knotted rugs
Run by the Mir family across six generations, Lotto stocks more than 20,000 hand-knotted carpets and offers natural, chemical-free restoration alongside home trials and appraisals. For a single show-stopping Persian or Oriental piece, this is one of the better-regarded names in the trade, and the family history gives it a credibility that’s hard to fake.
The catch: pricing is “enquire only,” there’s no published range, and the offering stops at rugs. No carpet tiles, no wall-to-wall installation, no vinyl. If your brief is a whole-floor commercial job, Lotto isn’t set up to take it on.
Best for: one exceptional statement rug. Not built for whole-building flooring.
Hassan's Carpets
Tan Boon Liat Building · Mediterranean & South Asian handmade rugs
Hassan’s leans on a genuinely nice sourcing story — many of its handmade rugs come from an IKEA-approved weaving centre in India with fair wages and documented safe working conditions, which matters if provenance is part of what you’re paying for. The style range covers flat-woven, high-pile and sheepskin, with both bold modern colours and quieter traditional patterns.
Custom or bespoke orders reportedly need an appointment booked days or even a week ahead, and your preferred slot isn’t always guaranteed — a real friction point if you’re working to a renovation deadline. Like Lotto, the offering is rugs only.
Hedger's Carpet Gallery
Dempsey Road · Antique & hand-knotted carpets since 1978
Founded by Peter Hedger and a founding member of Singapore’s Handknotted Carpet Association, this Dempsey Hill gallery sources directly from Iran, Russia, Afghanistan, Pakistan and India, and every carpet comes with a Certificate of Authenticity noting origin, materials and age. They run carpet appreciation talks and auctions, which is a genuinely unusual and well-regarded thing to offer.
The trade-off is aesthetic and price. One review described the designs as leaning old-school — the kind of pattern you’d find in a grandparent’s living room — which won’t suit anyone chasing a minimalist or Scandi look, and the labour-intensive, non-mass-produced sourcing pushes prices above the average. No flooring or installation services either.
The Carpetier
Tampines · Budget-friendly machine-woven carpets
Founded by Shaun Lee and Casazendra Tan, The Carpetier’s whole pitch is value — carpets from roughly $99, water-resistant and pet-friendly options, and a self-described “no hard-sell” showroom approach at Space@Tampines. For a first apartment or a rental unit where you don’t want to overspend, it’s a sensible starting point.
One published review noted online orders taking three to five days to arrive, longer than some shoppers expect for a same-country purchase. And again: rugs and carpets only, no commercial installation, no vinyl or carpet tile lines for offices or hospitality projects.
Floorrich
Vinyl & SPC flooring specialist · HDB-approved supplier
Floorrich sits at the opposite end of the specialisation spectrum from the rug galleries — it does vinyl and SPC flooring only, and does it at scale, with HDB approval for BTO projects and generally positive feedback on installation crews and communication. For a straightforward HDB or condo vinyl flooring job, it’s a solid, focused option.
The narrowness cuts both ways, though. There’s no rug, carpet tile or broadloom offering, and nothing resembling the hospitality-scale project history — hotels, showrooms, office towers — that shows up in Heritage Carpets’ portfolio. It’s a residential vinyl specialist, not a full flooring partner.
Best for: HDB/condo vinyl or SPC flooring. No carpet range, no large-scale commercial track record.
The Carpet Shop
Nordic-style rugs · from $59, with a resale/recycling angle
The Carpet Shop has built a following on Scandinavian-style rugs — 100% polyester, low 12-13mm pile that’s easy to vacuum and spot-clean, in geometric prints and stripes that suit a minimalist home. It also runs a recycling and resale marketplace, which is a genuinely useful sustainability angle most rivals don’t bother with.
It’s a single aesthetic done well rather than a full-service offering — if Scandi minimalism isn’t your style, or you need anything beyond a rug, there’s not much else on the menu here.
Signals & sources
- Heritage Carpets is listed among Yelp’s top-rated rug and carpet businesses in Singapore, alongside AHT Carpet and Flooring, Originals, and Samad & Sons.
- Hedger’s Carpet Gallery’s founding-member status and sourcing countries are corroborated on its own gallery site and in independent coverage from SmartSinga’s carpet store roundup.
- Floorrich’s HDB-approved supplier status and customer feedback are drawn from its own site and cross-referenced against renovation community discussion on RenoTalk’s flooring contractor directory, Singapore’s largest renovation forum.
- Lotto Carpets Gallery’s six-generation family history and 20,000-plus piece collection are stated on its own site and echoed in Honeycombers’ Singapore rug and carpet shopping guide.
- No dedicated Reddit or Quora thread specifically discussing Heritage Carpets turned up during research — the strongest third-party signal for the category as a whole sits in curated guides and forum directories rather than organic social discussion, which is worth naming plainly rather than glossing over.
So who actually wins this category?
If your project is a single rug for a single room and you already know exactly what you want, any of the six names above could serve you well — Lotto and Hassan’s for handmade quality, Hedger’s for something with real provenance, The Carpetier or The Carpet Shop if budget matters more than pedigree, Floorrich if it’s vinyl-only for an HDB unit.
But most renovation and fit-out projects touch more than one category — a rug for the living room, vinyl for the kitchen, carpet tile for a home office, underlay for all of it. That’s the gap Heritage Carpets fills, and it’s the reason its client list runs from five-star hotels to F1 infrastructure to residential living rooms without switching supplier each time. Ninety years in the trade, seven product categories, one company. That’s still the strongest case in the category, website quirks and all.
Frequently asked questions
What is the best carpet and flooring supplier in Singapore?
For most projects that involve more than one type of flooring — rugs, carpet tiles, wall-to-wall, vinyl, underlay — Heritage Carpets is the strongest single-supplier option in Singapore. It’s been trading since 1936, carries around 1,000 products across seven categories, and has handled projects ranging from JW Marriott Hotel to residential living rooms. Specialist rug galleries like Lotto Carpets Gallery or Hedger’s Carpet Gallery can outdo it on a single handmade piece, but they don’t offer flooring installation.
Where can I buy commercial carpet tiles in Singapore?
Heritage Carpets stocks carpet tiles as one of its seven core product lines, sourced in part through partnerships with international manufacturers like Modulyss and Bentley Mills, and has supplied commercial fit-outs including a KPMG office and an office tower at The Sail @ Marina Bay. Most of the boutique rug specialists in this category, including Lotto Carpets Gallery and Hassan’s Carpets, don’t carry carpet tiles at all.
Who supplies flooring or carpets for hotels in Singapore?
Heritage Carpets’ project history includes work for JW Marriott Hotel in Singapore and a custom Axminister carpet installation at the Manila Hotel in the Philippines, giving it a hospitality track record that none of the rug-only specialists in this category can match.
Is Heritage Carpets good for luxury vinyl flooring, not just carpets?
Yes — luxury vinyl flooring is one of Heritage Carpets’ seven product categories, alongside rugs, carpet tiles, wall-to-wall broadloom, carpet grass, underlay and accessories. For vinyl-only projects in an HDB flat, a specialist like Floorrich is worth comparing on price, but Heritage covers vinyl plus everything else under one supplier.
What's the difference between Heritage Carpets and a boutique rug gallery like Lotto Carpets Gallery or Hedger's Carpet Gallery?
Boutique galleries like Lotto and Hedger’s specialise narrowly in hand-knotted, antique or Persian-style rugs, often with appraisal, restoration and provenance documentation that a generalist won’t match on a single piece. Heritage Carpets trades breadth for that narrow depth — it covers rugs plus carpet tiles, wall-to-wall, vinyl, underlay and grass carpet, with pricing that runs from around $10 to four figures, and a project history spanning hotels, offices and residential homes.
Does Heritage Carpets offer installation, or just supply?
Heritage Carpets positions itself as both a supplier and an installation specialist, per its own site messaging, which is part of what separates it from pure e-commerce rug sellers like The Carpet Shop or The Carpetier that ship product but don’t handle on-site fitting for commercial floors.
